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FAQ

Do I need to book an appointment for a fitting in the showroom?

Yes, an appointment is required to visit our showroom. This allows us to provide a personalized approach and prepare for your visit. We will be able to give you our full attention and create a comfortable atmosphere for choosing your PERFECT DRESS.

You can book a fitting appointment:

  • By phone;
  • Through our messengers or social media;
  • Via the booking form on our website. We will be happy to help you find the dress of your dreams!
How far in advance should I book a fitting appointment in the showroom?

We recommend booking a fitting appointment 10-14 days in advance of your desired visit date. This will allow you to choose a convenient time, and give our stylist-consultant time to prepare for your visit.

If you have an urgent request, contact us — we'll try to find the nearest available time for you. You can book an appointment by phone, via messenger, or through the online booking form on our website.

We look forward to welcoming you to our showroom and helping you find your perfect dress!

Is the fitting in the showroom free or paid?

The fitting in our wedding showroom is free, but there are some nuances depending on the time of the reservation:

Evening hours from Wednesday to Friday (from 16:00 to 18:00) and on Saturday (from 09:00 to 18:00) require a reservation fee of 70 PLN. This amount is credited towards the cost of the chosen dress if the purchase is made, but it is not refunded in case of visit cancellation.

At other times when the showroom is open, fittings remain free of charge, and no additional fee is required.

We’ve set up this system to guarantee a comfortable time slot for each bride during busy hours. You can choose the most convenient booking option for you. For clarification on available times, please contact us by phone or through the online form.

What are the showroom's working hours?

The showroom is open every day except Sunday, from 9:00 AM to 7:00 PM, without a break. Depending on the workload, sometimes the showroom opens its doors to clients on Sunday as well, but fittings are available only by prior appointment.

Please confirm availability and open times for fittings in advance.

Is the showroom open on Sunday?

Fittings on Sunday are available only by prior arrangement.

Does the showroom offer rental service?

Yes, our showroom offers wedding dress rental services. Only specific models from our collection are available for rent, and alterations to the dress to fit individual measurements are not provided. Rental conditions:

  • Duration: 5 days (you pick up the dress 2 days before the wedding and return it 2 days after the event).
  • Cost: 70% of the dress price. An additional deposit of 30% of the dress price is required, which will be refunded if the dress is returned in perfect condition.
  • Deposit return: Light dust on the hem of the skirt is acceptable. In case of severe stains or damage (such as fabric tears), the cost of dry cleaning and repairs will be deducted from the deposit.

This service is a great option for those who want to enjoy their wedding day in a luxurious dress while keeping their budget intact.

Are all sizes available in stock?

All models in the showroom are available in a single copy, but with a wide size range from size 34 to 48. Therefore, you will definitely be able to try on dresses in your size.

If the model you choose is not available in your size, we will check its availability in stock or the possibility of ordering it to be made.

Is the entire assortment on the website available in stock?

Our online portal offers a wide selection of over 1000 models, and it's physically impossible to have all of them available in the showroom.

However, we have many models in stock, and we will definitely find your ideal one from our available assortment. If it's not physically available in the showroom, you can place an online order by paying a 50% deposit, and once it's delivered from the warehouse, you can try it on in the showroom.

Can I bring my friends with me to the fitting?

Of course, you can bring a support group with you to the fitting! However, we recommend limiting it to close people, such as parents, your fiancé, or your most trusted friends. A large number of people might complicate the decision-making process, as opinions can differ, and your fitting requires a comfortable and calm atmosphere. Our goal is to help you find your dream dress based on your tastes and preferences. You can bring 2-3 people with you. We would be happy to welcome you and your loved ones to our showroom and make sure this moment is special for you!

Can the showroom be closed to other clients during my visit?

Yes, our showroom operates as a unique, closed space for each client. All fittings are by appointment only, so during your visit, the showroom will be entirely at your disposal. This creates a comfortable and private atmosphere for choosing your perfect dress.

What is a VIP fitting?

At BRIDAL SPACE, we believe that choosing your wedding dress should be a magical and unforgettable event. That's why we offer the exclusive "VIP Fitting" service, allowing you to immerse yourself in an atmosphere of luxury and attention to every detail. With our "VIP Fitting" service, you get:

  1. Extended fitting time: Enjoy up to 2 hours of fitting time, so you can peacefully and unhurriedly find your perfect dress.
  2. Unlimited dresses: Try on as many dresses as you want until you find the one that makes your heart race.
  3. Professional stylist consultants: Our experienced stylist consultants will be by your side to help with your selection, offer valuable advice, and take all your wishes into account.
  4. Discount certificate: Receive a 300 PLN discount certificate, which you can use within 1 month toward the purchase of your wedding dress.
  5. Mini veils for your bachelorette party: We gift you 3 mini veils for your bachelorette party, with the option to order more if you have additional friends.
  6. Delicious treats and champagne: Enjoy exquisite treats and champagne, creating a festive atmosphere and unforgettable impressions.
  7. Photo and video shooting: To ensure that the unforgettable moments of choosing your PERFECT DRESS remain not just in your memory, your fitting will be accompanied by photo and video shoots. You will receive high-quality photos of your favorites and a video clip that you can use in your wedding film.
  8. Privacy: During your visit, the showroom will be closed to other clients.

Every detail of our "VIP Fitting" is thoughtfully designed to make you feel special and surrounded by care. We will create an unforgettable experience for you while selecting your wedding dress, turning this important moment into a true fairy tale. Let BRIDAL SPACE become part of your beautiful wedding story and gift you moments that will stay in your memory for a lifetime.

How should I prepare for the fitting at the showroom?

Here are some tips to help you feel comfortable during the fitting:

  1. Makeup: You can come without makeup or with a light, natural look. This will allow you to feel comfortable and focus solely on the dresses, while we keep them clean.
  2. Underwear: You won't need a bra, as all the dresses have built-in cups and underwire. We recommend wearing nude or beige underwear so it doesn’t show through the dress fabric. Avoid underwear with visible seams or patterns that may be noticeable.
  3. Shoes: We provide suitable footwear for fittings, so you don’t have to bring your own, but if you already have your wedding shoes, feel free to bring them along to see how they match with the dress.
  4. Perfume: Choose light and delicate scents or refrain from using any on the day of your fitting.

Before your fitting, we offer wet wipes so you can freshen up and feel as comfortable as possible. We care about your comfort, ensuring that every fitting is pleasant.

By following these tips, you’ll create a comfortable environment for your fitting and be able to focus on finding your PERFECT DRESS.

If I need dress alterations, can I have them done in the showroom?

Yes, every wedding or evening dress should fit perfectly, highlighting your individuality and beauty. At BRIDAL SPACE, we offer a professional dress alteration service to ensure your gown looks exactly as you envision it. Altering a wedding or evening dress is a meticulous and complex process that requires the expertise of highly skilled professionals. Our seamstresses have over 10 years of experience. The alteration process takes between 10 and 40 hours of work and includes 2-3 intermediate fittings.

We take pride in our professionals and guarantee:

  1. Perfect Fit: Regardless of the dress’s style and fabric, our experts will ensure it fits flawlessly, accentuating your figure.
  2. Personalized Approach: We carefully listen to all your wishes and consider every detail to bring your vision of the perfect dress to life.
  3. High-Quality Workmanship: Our professionals use only the best materials and techniques to ensure every adjustment is seamless and precise.
  4. Comprehensive Services: Whether you need to shorten or lengthen the hem, take in or let out the dress, or modify embellishments, we can handle any request to make your dress perfect.
  5. Attention to Detail: We focus on the smallest details to ensure all alterations blend harmoniously with the dress’s overall style.

Our wedding and evening dress alteration service at BRIDAL SPACE guarantees that your gown will look stunning and feel comfortable on your special day. Entrust this important task to our professionals, and you can enjoy your big moment knowing your dress is flawless. Let us make your dress perfect, transforming it into the dream gown that will make your event truly unforgettable!

I have a non-standard body shape, is it possible to have a dress made to my measurements?

Yes, every bride is unique, and on the wedding day, every detail must be perfect, especially your wedding dress. BRIDAL SPACE proudly offers the "Custom-Made Wedding Dress" service, ensuring that your gown becomes the embodiment of your dream, regardless of body features or non-standard sizes.

This service is recommended for brides with a large bust, wide hips, tall or petite stature, absence of a defined waistline or an overly pronounced waist. It is also ideal for very large or very small sizes, pregnant and nursing mothers, individuals in the process of weight loss or experiencing hormonal imbalances, as well as those with specific physiological body features.

  1. Customization possibility: We offer the option to create a dress from our available collection, tailored precisely to your measurements. Our skilled artisans and designers approach each stage with care and precision, ensuring your gown fits perfectly and highlights your beauty and uniqueness.
  2. Process: The process begins with precise measurements and a discussion of your preferences. We take into account all your wishes and body specifics to craft a dress that is not only stunning but also comfortable. Regardless of the chosen style, we will create it exclusively for you using the finest materials and techniques.
  3. Attention to detail: Our professionals focus on every detail—from exquisite embroidery to perfect fit—to exceed your expectations. With our "Custom-Made Wedding Dress" service, you can be sure that your gown will be made just for you and will fit flawlessly.

Let us create the dress of your dreams, making your wedding day even more special and unforgettable.

Can you create the dress of MY DREAMS for me?

Yes, at BRIDAL SPACE, we believe that your wedding dress should be a unique reflection of your individuality and style. That’s why we offer an exclusive service: "Custom Dress Design", allowing you to bring all your dreams and fantasies of the perfect wedding dress to life.

This unique service involves collaboration with our talented team of professionals, including designers, pattern makers, decorative designers, handcraft specialists, and dress assembly masters.

The process of creating your one-of-a-kind dress includes the following stages:

  1. Concept and Inspiration – We arrange a meeting with a designer and start with a detailed consultation where you share your ideas, inspirations, and preferences. Our designers will help you express your unique vision and offer creative solutions.
  2. Design Creation – Based on your preferences, we create a sketch and visualization of your dress, considering every detail, from the silhouette to decorative elements.
  3. Pattern Development – Our expert pattern makers craft unique templates to ensure a flawless fit for your figure.
  4. Material and Decoration Selection – Together with decorative designers, you choose fabrics, lace, embroidery, and other elements that reflect your personality and style.
  5. Handcrafted Details – Our artisans create exquisite details such as embroidery, lace arrangements, and other handcrafted elements that transform your dress into a true masterpiece.
  6. Dress Assembly and Fittings – Our skilled dressmakers carefully assemble all elements, ensuring a harmonious and complete look. The process includes fittings to guarantee the perfect fit and comfort.
  7. Final Fitting – The final stage involves a last fitting, where you can assess the result and make any final adjustments.
  8. Completion – After a final quality check, your dress is ready for your special day.
  9. The result is not just a wedding dress, but a unique piece of art, created especially for you.

With BRIDAL SPACE, your wedding dress will become the embodiment of your dreams and personality. We will create a one-of-a-kind gown that highlights your beauty and makes your wedding day truly unforgettable.

If my dress gets wrinkled before the wedding, is it possible to have it steamed at the showroom?

Yes, BRIDAL SPACE offers a professional wedding dress steaming service to ensure your gown shines and you look stunning. On your wedding day, every detail matters, especially your dress, which should look absolutely flawless.

Our experts have the experience and knowledge to handle even the most delicate fabrics and intricate designs, guaranteeing that your gown looks exactly as you envisioned. We understand how important this day is for you, and we strive to make it even more special by providing a service of the highest quality.

Can a showroom consultant help me put on my dress on my wedding day?

Yes, on your wedding day, every minute counts, and every detail must be perfect. BRIDAL SPACE offers a unique service, "Dressing the Bride on Wedding Day," so you can enjoy this special moment without any worries. This service is recommended if the dress model has many layers of skirts, tiers, or is very voluminous, or if the corset has lacing or the dress consists of several pieces.

Our experienced consultant will arrive on your wedding day to personally help you put on your wedding dress. We understand how important it is for everything to go smoothly, and our professional will ensure the perfect fit and flawless appearance of your dress. With care and attention to every detail, we guarantee that your dress will fit perfectly, without creases or folds, and you will look stunning.

We offer not only assistance with putting on your dress but also support in completing your bridal look. Our consultant will help with the proper placement of accessories, securing the veil, and other important details so that you feel confident and comfortable on this unforgettable day.

Trust us with this important task, and you will be able to fully immerse yourself in the magic of your wedding day, knowing that your dress and look will be perfect.

How long before the wedding do I need to order the dress?

We completely understand you—choosing a wedding dress is a very important decision. The thing is, it’s not uncommon for popular dress models to be discontinued. We’ve encountered situations where clients came back later to order their favorite dress, but unfortunately, they couldn’t do so because production had stopped, and the showroom sample had already been sold. Manufacturers can halt production at any time, and we cannot always predict this.

Additionally, the price of a dress may change. We always strive to keep prices at an affordable level, but due to changes in material costs and other factors, the price of this model—and dresses in general—may increase. Such price increases can be significant.

To avoid disappointment and ensure that you get the dress you love, we recommend purchasing it as early as possible. This way, you can be sure that your dress will be ready on time and at the current price.

I have an unconventional body shape, will I be able to find a dress at your store?

Yes, of course! During the fitting, we will find your perfect model and assess the possibility of adjusting it to your body shape. Also, depending on the model and the time left before the wedding, we will offer you the "Custom-made by measurements" service. This service allows you to place an order for the production of a model tailored to your measurements. It’s a quite complex process as it involves a whole team of professional craftsmen to create the dress, but it is certainly possible. This service adds an additional 1500-2500 PLN to the price of the dress. During the fitting, we will determine the best option.

The production time depends on the complexity of the dress and the model chosen. Usually, the production of a standard dress takes between 8 to 12 weeks. If you opt for the "Custom-made by measurements" service, it may take up to 16 weeks. We recommend placing your order as early as possible to ensure that your dress is ready on time and without stress.

How long does the fitting take?

In our showroom, we have 2 types of fittings: The standard fitting lasts 1.5 hours. This time is enough for:

Choosing a dress (if not chosen in advance). Trying on several models and finding the IDEAL one. Placing the order.

The VIP fitting, which is allotted more time — 2 hours, allows for:

  • A more detailed selection of the dress.
  • Trying on more dresses.
  • Creating the perfect look with the help of professional stylists.
  • Having photos and videos taken.
  • And, of course, enjoying a glass of champagne in your IDEAL DRESS.

This difference in time is due to providing a more personalized approach for VIP clients.

Also, if you find it difficult to make a decision on your first visit, we will invite you for a second fitting. The second fitting will take 1 hour, which is enough time to: Try on your favorites. Make the final choice of your IDEAL DRESS. Place the order.

Can I take photos during the fitting?

Yes, in our showroom we allow photographing dresses during the fitting. You can take photos to evaluate the selected models, show them to your loved ones, or simply keep pleasant memories. Our stylists will gladly help you capture great shots if needed!

How many dresses can I try on during the fitting?

During the standard fitting, you can try on 7-10 dresses to find the most suitable look. For our professional stylist consultants, this is enough to help you find YOUR IDEAL dress. For VIP fittings, there is no limit to the number of dresses you can try on, and the fitting time is extended, so you can carefully consider all options, enjoy the selection process, and make a well-informed decision.

I want to leave a review, where can I do this?

Your opinion is very important to us, and we’d be happy to receive your review! You can leave it here: https://g.page/r/CXlvEgZeGvBKEAI/review

Your review will help us improve and assist other customers in making their choice! Thank you for your feedback!

Do you offer discounts in your showroom?

Our online store has a special Outlet section featuring a wide selection of discounted wedding dresses. This section is regularly updated, allowing you to find your perfect dress at an affordable price.
Explore the full collection here:
https://bridal-space.com/catalog/sale

We also offer exclusive Sample Sale deals!
Sample Sale is your chance to buy unique and exclusive dresses at unbeatable prices! These are sample gowns used in photoshoots, fashion shows, or showroom fittings. It’s a perfect opportunity to find YOUR DREAM DRESS at a significantly reduced price.
https://bridal-space.com/sample-sale-wedding-dresses

Additionally, throughout the year, we run special promotions offering exclusive discounts on our entire collection. Stay tuned for updates so you don’t miss out on amazing deals!

Is alteration included in the price of the dress?

Every wedding or evening dress should fit perfectly, highlighting your individuality and beauty. At BRIDAL SPACE, we offer a professional dress alteration service to ensure that your gown looks exactly as you envision it.

Altering a wedding or evening dress is a highly intricate and delicate process that requires the expertise of master tailors with exceptional skill and experience. Our specialists, who will be working on your dress, have over 10 years of experience. The alteration process takes between 10 and 40 hours and includes 2-3 intermediate fittings. We take pride in our professionals, who guarantee the highest quality of work.

With BRIDAL SPACE’s alteration service, you can be confident that your dress will look stunning and feel comfortable on your special day. Trust our experts with this important task, and enjoy your moment knowing that your gown is flawless.

Will the showroom stylist consultant prepare for my fitting?

After you book your fitting appointment, the stylist consultant will send you all the necessary information: confirmation of the date and time, recommendations for preparing for the fitting, and a link to a Google form.

In the form, you can specify your preferences for the dress. Once we receive your completed details, the stylist will analyze your preferences, prepare dresses that match your requests, and suggest additional models that they believe might suit you.

To make the fitting as efficient as possible and help us find YOUR PERFECT DRESS, we recommend describing your expectations and the vision of YOUR DREAM DRESS in as much detail as possible.

Can I rent a dress for a photoshoot for 2-3 hours?

Yes, the showroom provides this service.

Rental conditions:

  1. Available models: Only selected dresses from the showroom’s assortment are available for rent. No alterations to fit individual measurements are made.
  2. Rental period: Up to 3 hours from the moment you receive the dress.
  3. Cost:
    • The rental fee for a photoshoot is 30–50% of the dress's price, depending on the model.
    • A security deposit of 70-50% of the dress’s price is also required, which is fully refundable if the dress is returned in perfect condition.
  4. Dress return: In case of stains, damage, or tears, the cleaning and/or repair costs will be deducted from the deposit.

These conditions allow you to create a stunning look for your photoshoot while keeping your budget in check.